PENSACOLA - ITGULFCOAST, an Information Technology Association for the Gulf Coast, will hold their regular monthly meeting on Wednesday, February 23, 2011 in Downtown Pensacola. Paul Jones will discuss the Information Technology Infrastructure Library (ITIL) which is a set of best practices for managing the delivery of Information Technology services.
Six in 10 Information Technology (IT) projects fail because people underestimate or fail to build correct infrastructures to support the projects. Fully adopting an IT service management strategy can cut an organization’s cost of IT ownership by about 50%. (Gartner 2005)
Chances are you have heard the buzz surrounding Information Technology Infrastructure Library (ITIL). This presentation will provide you with a solid understanding of what ITIL is and how it can benefit you and your organization. ITIL is a set of best practices for IT Service Management. Whether you are a business owner/manager, an IT manager or just interested in understanding more about the IT services and service processes this is a must see presentation.
Managing technology is and always has been a major challenge. And the gap between technology and the business needs of the organization has been an even greater challenge. ITIL provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. In this presentation you will not only learn what ITIL is but you will gain an understanding of how applying this framework can improve your ability to provide IT services and reduce the long term costs of maintaining those services. In addition you will learn how ITIL can provide a solid platform for bridging the technology/business gap and help you ensure a solid return on your technology Investments. No matter what size organization you represent, ITIL can make a difference in your ability to provide exceptional IT services.
Presenter
Paul Jones, an independent IT Consultant and Instructor, has over 22 years experience in the management of information technology and technology services. Paul has served in a variety of management roles ranging from Director of IT to VP of Technology. Paul’s extensive experience includes strategic planning, budgeting, life cycle management, process improvement, day-to-day operations, help desk support, technology training and software design, implementation, and support. In addition to this experience Paul is currently an adjunct instructor at PSC, a member of the Board of Directors for ITGulfCoast, serves on local advisory boards and recently completed is ITIL V3 Foundation Certification.
Meeting Details
This meeting will be held at the Gulf Coast Center for Innovation and Entrepreneurship (PJC Downtown ) conference room on the 4th floor. 418 West Gregory Street, Pensacola FL. The meeting starts at 11:30 am and ends at 1:00 pm. The cost for lunch is $12 per person. The fee to attend without lunch is $5 per person.
Register for this event online. Payment can be made by cash or check (made out to ITGULFCOAST.ORG) at the event or during online registration with Paypal. The meeting is open to all ITGULFCOAST members, guests and to the public.
The Information Technology Association of the Gulf Coast (itgulfcoast.org) is a not for profit organization. The group's mission is to link people and organizations in the IT community to promote communication, collaboration, education and economic development. For more information visit www.itgulfcoast.org